Terms of use

IMPORTANT: These Terms of Use contain an arbitration clause and jurisdiction, which govern how disputes with Rang Rang Coffee will be resolved. These provisions affect your legal rights, so please read them, and these entire Terms of Use, carefully.

Welcome to Rang Rang Coffee! We built our website (our “Service”) to share information about our company, our coffee’s stores and our coffees; to make available guides that show you how to brew delicious coffees at home; to provide updates related to our company; to allow you to purchase our coffees and other products and have them shipped directly to you and your beloved.

1. Agreement

The following terms govern your access to and use of the Service, including any content and services offered. By using our Service, you agree to these terms. We may revise and update these Terms from time to time. All changes are effective immediately when we post them. Your continued usage of our Service following the posting of revised Terms means that you accept and agree to the changes.

2. Privacy

We value your privacy. Please review our Privacy Policy to understand our privacy practices. All information you provide to us via the Service is subject to our Privacy Policy.

3. Trademarks

Rang Rang Coffee® and the Rang Rang Coffee logo are registered trademarks of GuruGroup. You must not use these trademarks without our prior written permission. All other names, logos, product and service names, designs and slogans that may appear on the Service are the trademarks and owned by GuruGroup.

4. Other Intellectual Property Rights

The Service and their entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof) are owned by Rang Rang Coffee, its licensors or other providers of such material and are protected by the intellectual law of Viet Nam and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

These terms permit you to use our Service for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Services, except as follows:

  • You may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your web browser for display enhancement purposes.
  • You may print or download one copy of a reasonable number of pages of our Service for your own personal, non-commercial use and not for further reproduction, publication or distribution.
5. Permitted and Prohibited Uses

You may use our Service only for lawful purposes and in accordance with these Terms. You agree not to use our Services in any way that violates any applicable Viet Nam law or regulation (including, without limitation, any laws regarding the export of data or software to and from Viet Nam or other countries). You also agree not to:

  • Use our Services in any manner that could disable, overburden, damage, or impair or interfere with any other party’s use of our Service.
  • Use any robot, spider or other automatic device, process or means to access our Service for any purpose, including monitoring or copying any of the material on our Service.
  • Use any device, software or routine that interferes with the proper working of our Service.
  • Introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of our Service, the server on which our Service are stored, or any server, computer or database connected to our Service.
  • Attack our Service via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of our Service.
6. Reliance on Service Information

The information presented on our Service is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other user, or by anyone who may be informed of any of the Service’ contents.

7. Purchasing Our Products

You may only register for a Rang Rang Coffee account and purchase our products if you are at least 18 years old. When you register for an account, you represent that (1) you meet such age requirement, (2) all of the information you provide is accurate, current, complete and valid, (3) you will be solely responsible for all transactions that take place using your account, and (4) you will be solely responsible for maintaining the secrecy and security of your account and password. We reserve the right to refuse service, terminate your account or your participation in any rewards program offered, or cancel your orders in our sole discretion, including, without limitation, if we believe that your conduct violates applicable law or is harmful to our interests.

8. Update

We may update the content on our Service from time to time, but such content is not necessarily complete or up to date. Any of the material on our Service may be out of date at any given time, and we are under no obligation to update such material.

9. Linking to the Service

You may link to our Service, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express written consent.

10. Links from the Service

Any links from the Service to other sites and resources provided by third parties are provided for your convenience only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party sites and resources linked to our Service, you do so entirely at your own risk and subject to the terms and conditions of use for such sites and resources.

11. Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Service will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our Service for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR EQUIPMENT, PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF OUR SERVICE OR ANY SERVICES OR ITEMS OBTAINED THROUGH OUR SERVICE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT OR ON ANY LINKED WEBSITE.

YOUR USAGE OF OUR SERVICE, THEIR CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH OUR SERVICE IS AT YOUR OWN RISK. OUR SERVICE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER RANG RANG COFFEE NOR ANY PERSON ASSOCIATED WITH RANG RANG COFFEE MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF OUR SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER RANG RANG COFFEE NOR ANYONE ASSOCIATED WITH RANG RANG COFFEE REPRESENTS OR WARRANTS THAT OUR SERVICES, THEIR CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH OUR SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SERVICE OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT OUR SERVICE OR ANY SERVICES OR ITEMS OBTAINED THROUGH OUR SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.

12. Limitation on Liability

IN NO EVENT WILL Rang Rang Coffee, ITS AFFILIATES OR ITS LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, OUR SERVICE, ANY LINKED WEBSITES LINKED, ANY CONTENT ON OUR SERVICE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH OUR SERVICE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

13. Indemnification

You agree to defend, indemnify and hold harmless Rang Rang Coffee, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of our Service, including, but not limited to, any use of our content, services and products other than as expressly authorized in these Terms or your use of any information obtained from our Service.

14. Governing Law and Jurisdiction

All matters relating to our Service and these Terms and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims) will be governed by and construed in accordance with the laws of Viet Nam, without giving effect to any choice or conflict of law provision. Any legal suit, action or proceeding arising out of, or related to, these Terms or our Service is subject to the exclusive jurisdiction of the federal and state courts located in Ho Chi Minh city, Viet Nam. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

15. Dispute Resolution and Binding Arbitration

YOU AND Rang Rang Coffee AGREE TO RESOLVE ANY CLAIM, DISPUTE OR CONTROVERSY ARISING FROM OR RELATING IN ANY WAY TO YOUR USE OF THE SERVICE, INCLUDING YOUR PURCHASE OF PRODUCTS THROUGH THE SERVICE, EXCLUDING ANY CLAIM, DISPUTE OR CONTROVERSY THAT QUALIFIES FOR SMALL CLAIMS COURT, EXCLUSIVELY AND FINALLY BY BINDING, BILATERAL ARBITRATION BEFORE A NEUTRAL ARBITRATOR RATHER THAN IN COURT BY A JUDGE OR A JURY.

16. Recurring Subscriptions

When starting a Rang Rang Coffee subscription, you agree to be billed in a recurring payment’s method or on a per-order basis until your subscription is a) canceled or b) paused. If paused, the subscription will remain paused until the requested resume date or if a resume date is not specified, the subscription will remain paused indefinitely.

Your subscription may be cancelled at any time via our website or via email communication with our customer support team. If cancel by email, please contact us at least 72 hours before the date you are scheduled to be charged next.

You will be charged the same amount for each order that is generated from your subscription unless configuration changes are made to the subscription, or you cancel and then resume that subscription. 

The term of your subscription is continuous.

17. Entire Agreement

These Terms and our Privacy Policy constitute the sole and entire agreement between you and Rang Rang Coffee with respect to our Service and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to our Service. In the event you later agree to additional terms and conditions applicable to the Service, such as terms and conditions governing a rewards program, such terms and conditions are made part of these Terms of Use by reference.

18. Feedback

We welcome your comments and suggestions regarding our Service and the information, products and services we make available here. Contact us at support@rangrangcoffee.vn  or 0906 809 428 to provide feedback.

Thank you for visiting our Service. We hope to see you in person at one of our locations soon.

Lastest updated 9/9/2021